Version: 2.0
Last updated: January 31, 2026
At webicsconsulting.online, we value transparency in our billing practices. This policy outlines how payments are processed, how invoicing works for our business clients, and our standards for financial security.
1. Company / Operator Information
Company Name: INSTANT PAYMENTS LIMITED
Website: webicsconsulting.online
Customer Service Email: info@webicsconsulting.online
Date of Registration: 24-Dec-2025
Registration Number: 79468211
Registered Address: RM 701, UNIT 127, 7/F, TWR B NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG, 000000
Phone: 13157549890
2. Payment Processing & Methods
All payments on webicsconsulting.online are securely processed through Airwallex, our regulated global payment partner.
Accepted Payment Methods:
- Credit & Debit Cards: Visa, Mastercard, American Express
- Bank Redirects: Bancontact, Trustly, iDEAL (where supported)
- Local Methods: Other regional payment options provided via the Airwallex secure checkout
Security Compliance:
We adhere to strict financial security standards, including:
- PSD2 Compliance: Strong Customer Authentication (SCA) for European transactions
- PCI-DSS: We do not store card details; all processing is handled by Airwallex’s secure infrastructure
3. Billing Structure
To ensure clarity for our consulting engagements:
One-Time Payments: We primarily operate on a “Pay-per-Service” basis (e.g., one payment for a specific UI Audit).
No Hidden Subscriptions: We do not offer recurring subscriptions or automatic renewal charges. Every transaction requires your manual approval.
Upfront Payment: Due to the service-based nature of our work, payment is required in full before the delivery of the Audit Report or commencement of the optimization work.
4. Invoicing & Taxes
As a B2B consulting provider, we ensure our documentation meets business accounting standards.
Automatic Invoicing:
Immediately after payment, you will receive an electronic receipt/invoice via email.
Invoice Details:
Each invoice includes:
- Our Merchant Details (Registration Number / Address)
- Service Description (e.g., “UI/UX Audit Phase 1”)
- Transaction Date and Unique Invoice Number
- VAT/Tax breakdown (if applicable)
Requesting a VAT Invoice:
If you require specific company details on the invoice for tax deduction purposes, please email info@webicsconsulting.online immediately after purchase.
5. Refund & Cancellation Terms
Our billing policy aligns strictly with our Refund Policy.
For Business Clients (B2B):
Sales are considered final once the consulting work has commenced or the digital audit has been delivered. Refunds are not issued for “change of mind” on completed professional services.
For Consumers (EU):
A 14-day withdrawal period applies, unless you have expressly waived this right to receive immediate service delivery.
Please refer to our full Refund Policy for detailed conditions.
6. Disputes & Chargebacks
We treat chargebacks seriously. If you do not recognize a charge from “Webics Consulting” or “INSTANT PAYMENTS LIMITED”:
Contact Us First:
Please email info@webicsconsulting.online before contacting your bank. Most issues are misunderstandings that we can resolve within 24 hours.
Dispute Evidence:
In the event of an unjustified chargeback, we will provide the financial institution with proof of digital delivery (logs, reports, and service agreements) to contest the dispute.
7. Fraud Prevention (AML/KYC)
To comply with international Anti-Money Laundering (AML) regulations and Airwallex compliance:
- We may request additional verification for high-value corporate transactions.
- We reserve the right to decline transactions that differ significantly from typical B2B consulting parameters or fail fraud checks (e.g., mismatched billing/IP addresses).
8. Contact Information
For any questions regarding a charge, invoice, or refund status:
Email: info@webicsconsulting.online
Registered Address: RM 701, UNIT 127, 7/F, TWR B NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG, 000000