Get in touch

Contact & proposal requests

Every enquiry reaches a person, not a queue. We reply within one business day during office hours.

Operated by

Business-to-business services only

INSTANT PAYMENTS LIMITED

Trading as Webics Consulting

Company registration number: 79468211
Place of registration: Hong Kong SAR
Registry: Companies Registry, Hong Kong
Registered office address: RM 701, UNIT 127, 7/F, TWR B
NEW MANDARIN PLAZA
14 SCIENCE MUSEUM RD
TSIM SHA TSUI
HONG KONG
Customer service email: info@webicsconsulting.online
Telephone: +852 13157549890
Website: webicsconsulting.online
Office hours: Monday to Friday, 09:00 – 18:00 (HKT, UTC+8)
Response time: Within 1 business day

Which route to use

New projects and proposals: Use the form, or email us directly with a short description of the product and what is going wrong.
Existing engagements: Reply on your project thread so the context stays in one place, or call during office hours.
Invoices and billing: Email with the invoice number in the subject line. Billing disputes are answered within 10 business days.
Privacy and data requests: Email with "Privacy request" in the subject line. Acknowledged within 5 business days.
Security and abuse reports: Email with "Security" in the subject line. Acknowledged within 2 business days.
Accessibility barriers: Email with "Accessibility" in the subject line, including the page and the assistive technology you use.

Direct lines

No payment is taken through this form and nothing is committed. You receive a briefing call and a written proposal with a fixed fee.

Name *

Work email *

Company

Your role

Product or website URL

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Product goals & current challenge *

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No payment, no obligation. A written proposal follows the briefing call.